Modeling Of Booking Information System Using Design Science Research Methodology Approach

Abstract

 The increasing importance of information technology in modern business underscores the necessity for efficient and agile operational systems, particularly evident in the growing consumer electronics rental market. This study focuses on the operational challenges faced by Nyewa_ajah, an Indonesian iPhone rental service whose reliance on manual booking methods results in inefficiencies for both customers and administrators. To address this, the research proposes employing the Design Science Research Methodology (DSRM) to develop a comprehensive model for an integrated, web-based booking information system. This approach ensures a theoretically sound and practical application solution by systematically analyzing the problem, defining objectives, designing the system model, and planning for its evaluation. The ultimate goal is to provide Nyewa_ajah with a streamlined booking process and an enhanced user experience through the development of a well-def